Privacy Policy
Effective Date: 5th Oct 2025
Last Updated: 5th Oct 2025
1. Introduction
LUMYRA PTY LTD trading as Lumyra.ai (ABN: 55 688 740 632) (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at [https://www.lumyra.ai/] (“this site”), subscribing to our newsletter, or engaging with our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect personal information from you when you interact with our website, subscribe to our newsletter, or contact us directly. The types of personal information we collect include:
- Your name
- Your email address
- Your location or region
- Any additional information you voluntarily provide when contacting us.
We do not collect sensitive information (such as health or financial data) through this site.
3. How We Collect Information
We collect personal information directly from you when you:
- Subscribe to our newsletter or updates
- Complete online forms or contact us through the website
- Communicate with us via email or other channels.
We may also collect limited technical information such as your IP address or browser type for security and website analytics purposes.
4. Use of Personal Information
We collect and use your personal information only for the following purposes:
- To deliver newsletters, updates, and relevant information about our AI advisory services
- To respond to your inquiries and requests
- To improve our website, communications, and service offerings
- To comply with our legal obligations.
Your personal information will only be used for the purposes for which it was collected, unless we are required or authorised by law to use it otherwise.
5. Disclosure of Personal Information
We do not rent, sell, trade, or otherwise disclose your personal information to any third party. We will not disclose your personal information without your consent unless otherwise authorised by law.
Your information may be accessible to our website service providers (for example, email or hosting providers) solely for the purpose of enabling us to provide services to you. These providers are contractually bound to comply with privacy and confidentiality obligations consistent with Australian privacy law.
We do not disclose personal information to overseas recipients.
6. Storage and Security
We take all reasonable measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
Your data is stored securely in electronic form using reputable hosting services that implement industry-standard security controls, including encryption, firewalls, and access management.
7. Access and Correction
You may request access to personal information we hold about you at any time, or request that we correct any inaccurate, incomplete, or outdated information.
Please contact us in writing using the details below. We will respond to your request in accordance with the Australian Privacy Principles.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to enhance your browsing experience and understand how visitors use our site.
Cookies do not personally identify you, and you can disable them in your browser settings if you prefer.
9. International Access
This website may be accessed by users outside Australia. All personal information collected through this site is handled in accordance with Australian privacy laws, regardless of the user’s location.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the effective date of the most recent update.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Privacy Officer
LUMYRA PTY LTD
Sydney NSW, Australia
Email: admin@lumyra.ai
12. Further Information
For more information about the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you can visit the Office of the Australian Information Commissioner (OAIC):