Every AI risk eventually resolves into a people question. As agents absorb more of the work, judgement, accountability and culture stop developing on their own and the CPO is the one who has to rebuild them deliberately. We surveyed 34 CPOs and 62 graduates to learn more about how AI is changing organisations' workforces.

Every now and again, a new term enters the business zeitgeist. One term we’re hearing a lot more is tokenomics. The term and the underlying mechanics of tokenomics are something project and product teams, CFOs, and CIOs alike need to get familiar with.

Last edition, we named the Web’s Quiet Fork: from B2C to B2B to B2A. That was the external story: how products are being redesigned for agentic consumers. This is the internal story. If B2A is how your organisation faces outward to agents, Human-AI Squads are how you organise inward to build with them.

Something fundamental is happening to the internet, and most business leaders haven't noticed yet.

For thirty years, the web has been built for human eyes. Every pixel, every animation, every carefully crafted landing page exists because a person would see it, feel something, and, hopefully, click a button. HTML was designed to paint screens. JavaScript made them dance. The entire attention economy, worth trillions, rests on the assumption that a human being is on the other end of every interaction.

That assumption is breaking. Welcome to the era of B2A: Business-to-Agent business models, where AI agents, not humans, are increasingly discovering, evaluating, interacting and purchasing on our behalf.

Imagine discovering the next element in the Periodic Table, an element with unparallelled transformative power, yet potentially the most hazardous discovery in human history. In your hands is a tool that could reshape medicine, sustainability, all of science, and possibly humanity itself. But one misstep, one moment of carelessness, could cause immense harm. This isn’t science fiction, this is the paradox of AI, the Element 119 of our time.

Humanity has identified 118 elements so far, from the carbon and oxygen that form life itself, to the uranium that powers nuclear reactors and weapons alike. Element 119, if synthesised, would be the first in a new period, the eighth row of the periodic table. It would be a ‘superheavy’ element, radical in its properties yet fundamentally unstable and unpredictable.

Like AI, Element 119 would be what nuclear physicists call a “dual use” compound, capable of extraordinary benefit and extraordinary harm. And for leaders in business and government, the critical challenge is not whether to engage with AI, but how to steward it wisely.